Privacy Policy of SeniorAid

Effective date: January 1, 2025

Welcome to SeniorAid ("we", "us" or "our"). SeniorAid provides a platform at senioraid.services to support seniors and families with insurance selection, explanations and application help. Your privacy is important to us. This statement explains how we collect, use and protect your personal information.

1. Information We Collect

We gather information you provide directly when you use our services, such as your name, contact details, address, demographic data and any preferences you share regarding coverage options. We also collect information when you communicate with us or complete forms.

2. How We Use Your Information

Your information helps us deliver and improve our services, respond to inquiries, process applications on your behalf and personalize your experience. We may also send you updates, reminders or other relevant notices.

3. Cookies and Similar Technologies

We use cookies and similar tracking tools to enhance your experience, remember your preferences and analyze site traffic. Most web browsers allow you to control cookies through their settings and you can decline cookies if you wish; however, some features may not function properly without them.

4. GDPR Compliance

SeniorAid acts as the data controller for information collected through this platform. If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Access: Request a copy of your personal data.
• Correction: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your data where applicable.
• Restriction: Ask to restrict processing of specific data.
• Portability: Obtain your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests or direct communication.
• Withdraw Consent: You may withdraw any consent you have given at any time.

To exercise these rights, please contact us using the details below.

5. Data Retention and Security

We retain your information only as long as necessary to provide our services or meet legal obligations. We implement appropriate administrative, technical and physical safeguards to protect your personal data against unauthorized access, disclosure or destruction.

6. Sharing Your Information

We do not sell your personal data. We may share information with service providers who assist us in operating our site and delivering services, always under confidentiality obligations. We may also disclose data to comply with legal requirements or protect our rights.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their content or practices. We encourage you to review the privacy policies of any site you visit through our links.

8. Changes to This Policy

We may update this policy to reflect changes in our practices. We will post any updates on senioraid.services and note the effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or wish to exercise your rights, please use our contact form or reach us at:
SeniorAid
301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14169290606
Business ID: 031766717